Office of Accessibility Services (OAS)

Hello and welcome! Thanks for visiting the CUNY SPH Office of Accessibility Services (OAS) webpage. We’re so glad you’re here!

My name is Sara Ingram, and I’m the Director of the CUNY SPH Office of Accessibility Services (OAS). 

A white woman with red brown hair and clear glasses and a black suit jacket in front of an ivy wall, smiles.”
Sara Ingram, Director, OAS


To begin the accommodation(s) request process:

1. Submit a one-time request to the Office of Accessibility Services (OAS).
2. Then before every semester, request that your accommodation(s) be implemented.

About CUNY’s Student Accessibility Management System

For students and faculty to learn how to use CUNY’s student accessibility management system, check out the student and faculty resources on Central’s CUNY Accommodate page.

Submit a one-time request

To begin the request for accommodations process with the Office of Accessibility Services (OAS), submit a one-time request.

If you include a letter from your provider when submitting this form, please obtain a letter from your provider that:

    • Is on letterhead and includes the provider’s license number;
    • Includes the disability and/or disabling medical condition; and
      (This should include the functional limitations because of the disability or disabling medical condition.)
    • Details the specific accommodation request related to the disability and/or disabling medical condition.
      (Documentation must include explanations as to why the accommodation(s) will be useful. Individual Education Programs (IEPs); a psychological/educational report; or medical documentation can also be provided.)

Before the start of every semester

After you have registered with the Office of Accessibility Services (OAS), and before the start of every semester that you want to have your granted accommodation(s) implemented, use your CUNY login credentials (the same way you login to CUNYfirst and Brightspace) to login to cuny-accommodate.symplicity.com, select student. On the left-hand side menu, click the Accommodation tab, then click semester request. Follow the prompts.

Appeals

Students may submit appeals regarding accommodation determinations, academic adjustments or implementation by emailing Danelle McClanahan, 504-ADA Coordinator at Danelle.McClanahan@cuny.edu. For more on the accommodation process, see the CUNY SPH Policy Implementation Workflow.

You may also Report Accessibility Issues to CUNY Central. 

If you have issues with a course unrelated to accommodations that you feel cannot be resolved directly with your instructor, contact the Chair of the department of the course.

Frequently Asked Questions

No. When needed to implement an accommodation, faculty or staff will be informed of the accommodation only and not the disability or disabling condition.

No. Reasonable accommodations, once granted through the Office of Accessibility Services (OAS), are only applicable to the date granted and onward or if temporary, are noted as such.

No. Once a student has registered with the Office of Accessibility Services (OAS), every semester, the student will have to request to have their accommodation(s) implemented.  
Use your CUNY login credentials (the same way you login to CUNYfirst and Brightspace) to login to cuny-accommodate.symplicity.com, select student. On the left hand side menu, click the Accommodation tab, then click semester request. Follow the prompts. For details, watch this how to.  

No. But faculty must 1) consider possible ways that a student could reach the same learning outcomes through their approved accommodation(s) or through alternative ways, 2) communicate to the Office of Accessibility Services (OAS), that a student’s approved accommodation(s) may not be able to be implemented, and 3) work with Office of Accessibility Services (OAS) to make a best effort to implement the approved accommodations or through alternative ways.

The accommodation process is interactive. On occasion but rarely, a student’s accommodation(s) may fundamentally alter the course or the course’s learning objectives and it is possible that a student’s accommodation(s) may not be able to be implemented.

First, students should understand what the purpose of and the learning outcomes of the group work are. If an instructor thinks that a student’s accommodation(s) cannot be implemented because of the required group work, the instructor should contact the Office of Accessibility Services (OAS), to discuss possible ways to meet the same learning outcomes.

Students may first discuss their concerns with the Office of Accessibility Services (OAS) to remedy the issue. And/or students may submit a formal appeal regarding accommodation determinations, academic adjustments or implementation by emailing CDO-TitleIX-ADA504@sph.cuny.edu.

Yes. Regardless of immigration status or location of the student, the Americans with Disabilities Act applies to all CUNY SPH students.

No. Requesting to take an incomplete in a course is an agreement made between student and instructor.

For Students

Tips for students 

  • Before the start of every semester, and after you have submitted a one-time request to the Office of Accessibility Services (OAS), use your CUNY login credentials (the same way you login to CUNYfirst and Blackboard) to login to cuny-accommodate.symplicity.com, select student. On the left hand side menu, click the Accommodation tab, then click semester request. Follow the prompts. For details, watch this how to. 
  • Your disability or disabling condition will not be shared with faculty. For faculty-implemented accommodations, students may, at any point, request support from the the Office of Accessibility Services (OAS). 
  • Throughout the semester, periodically review the academic calendar and your course syllabi.

Outside CUNY resources:

For Faculty

Tips for faculty

  • CUNY-wide, most accommodations are implemented by faculty. Once you are informed of a student’s accommodation(s), you should feel free to contact the student.
  • Do not mention to other students, staff, or faculty that a student is receiving accommodations.
  • Do not ask what a student’s disability or disabling medical condition is.
    You will be informed what the accommodation is, but not the disability or disabling condition. Further, you may not request nor receive/open letters from a student’s provider.
  • If you think a student could benefit from an accommodation because they have self-disclosed a disability, disabling medical condition, or pregnancy to you, you may recommend that the student contact the Office of Accessibility Services (OAS) at accessibility@sph.cuny.edu. Please do not add Office of Accessibility Services (OAS) to an email thread without the student’s consent.
  • Use this PowerPoint slide for your first class.
  • Be sure to include in your syllabi: To begin the accommodation request process because of a disabling medical condition, disability, or pregnancy and recovery, submit a one-time request to the Office of Accessibility Services (OAS) via this form. Information about your disability status will not be shared with me nor are you obligated to disclose it to me, I will only know what the accommodation is.

What is a Disability?

A disability is a physical or mental impairment that substantially limits one or more major life activities that is permanent or temporary. This includes disabling conditions because of pregnancy and pregnancy recovery and what are commonly referred to as ‘invisible disabilities,’ for example:

    • Learning disabilities
    • Attention Deficit Hyperactivity Disorder (ADHD) or ADD
    • Post-traumatic Stress Disorder (PTSD)
    • Generalized Anxiety Disorder (GAD)
    • Major Depressive Disorder/clinical depression (MDD)
    • Bipolar disorder
    • Physical conditions, such as traumatic brain injury (TBI) and chronic pain disorders

About the Office of Accessibility (OAS)

The CUNY SPH Office of Accessibility Services (OAS) coordinates and provides reasonable accommodations and support services to students with disabilities.

The reasonable accommodation process is student-driven and self-advocacy focused. The CUNY SPH Office of Accessibility Services (OAS) reviews student disability documentation for accuracy and specificity and works in collaboration with students, instructors, and CUNY SPH staff to ensure that students with disabilities are provided with equal access (a ‘level playing field’) to CUNY SPH’s academic and non-academic programs and activities.

 

For accommodation implementation, instructors and applicable CUNY SPH staff may be informed of the granted accommodation(s), but not the disability or disabling medical condition of students.

 

For more, see the CUNY Accommodations Policy 7.10.

Office of Accessibility Services (OAS) Contacts

Sara Ingram
Director
sara.ingram@sph.cuny.edu

Lynn Roberts
Associate Dean of Student Affairs & Alumni Relations
lynn.roberts@sph.cuny.edu
646-364-0253

scrollToTop