Students can be issued refunds for a number of reasons including dropped classes, fee changes and excess financial aid. For more details, please see our refund policy

Tuition Refunds

A student’s tuition and fee liability may change as a result of adding or dropping a course.

Refunds are reviewed after the end of the official add/drop period each semester. Upon review, the funds will then be disbursed using the following methods:

Payments made by: Refund Method:
Check/Money Order Direct deposit or a check will be mailed to the address in CUNYfirst**
EFT Online A credit will be refunded to the original payment source
Credit/Debit Card A credit will be refunded to the original payment source

**If you are also receiving a financial aid refund and you choose to receive your refund via direct deposit or using the CUNY Scholar Support Prepaid Card, this refund will be distributed using the same method.


Financial Aid Disbursements

The Office of the University Controller is responsible for the disbursement of all financial aid and refund checks.

Students may receive their refunds in one of three ways:

Direct Deposit: The funds will be deposited into the student’s bank account.   This is the fastest, safest and most efficient way to receive your funds!

To select this option, please login to CUNYfirst and follow this quick reference guide to enroll in Direct Deposit. Additionally, if your bank account has changed, please follow the same steps to update the account information.

Check: A check will be mailed to the address on file in CUNYfirst. If you have recently moved or changed your contact information, be sure to update your information in CUNYfirst. If you do not receive your check in the mail within 10 days of the mailing date or your check has been lost or stolen, contact the Bursar’s Office immediately. A “stop payment” will be placed on the check by CUNY’s Office of the University Controller. It may take up to four (4) weeks to receive a replacement check.

CUNY Scholar Support Prepaid Card: No checking or savings account? Another option for receiving financial aid funds, is a prepaid debit card issued by Metabank. The funds will be sent to your CUNY Scholar Support Prepaid Card which does not require your own bank account. You can access your funds using any All points network ATM and use the card anywhere a debit Mastercard is accepted.

When you enroll in the CUNY Scholar Support Prepaid Card, this supersedes any initial refund method in which you’ve been previously enrolled. If you no longer wish to use the prepaid card, you must opt-out from this service to fully terminate your prepaid card account and enroll in direct deposit or receive a check. We recommend you use all of the available funds credited to your prepaid card before you opt-out from the prepaid card program.

For enrollment, please visit

If you do not receive your refund check:

  • Contact the Bursar’s Office so we can research the disbursement. You may email us at
  • Come into the office or mail us a stop payment request form (processed 3 or more weeks after the check is issued). Once the stop payment request is submitted, refunds are generally re-issued within 2-3 weeks (depending upon selected refund Re-issue option).